Shelby County General Sessions Court handles Memphis detainer actions, and Memphis has for years posted one of the highest eviction filing rates of any large American city. Tennessee provides no sealing process for those records and has preempted local source-of-income ordinances, so the protections available in some other metros do not exist here. The consequence is a large population of Memphis renters with a filing on record and stable current income who cannot get past an automated screen.
That is the gap this program is built for. Nothing about your record changes — instead, your record stops being the thing under review. When the applicant on the lease is a company with its own credit file and lease references, the automated screen that would have rejected you never runs against your name.